Your Account

Pilot Lighting Service

Pilot Lighting Service

From September 14 to October 30, you can request an Pensacola Energy service representative to come to your home and relight your pilot lights. Call 850-474-5300 any weekday between 8 a.m. and 5 p.m. After October 31, there is a charge of $20 plus tax and franchise fee. Someone 18 years of age will need to be at home for our scheduled visit. If you have an inactive account, avoid delays by reactivating your account before calling for service.

Other than pilot lighting and initial inspections when service is activated, Pensacola Energy does not offer service or repairs on any natural gas appliances. Should you require such services, please be sure you choose a reputable, licensed, professional natural gas service contractor.

Note:
Pilot lighting is for residential appliances with a pilot light…not electronic ignition.