Pensacola Energy wants to serve you, and we want to make it as convenient as possible to start your natural gas service. It’s easy to open your Pensacola Energy account. Just visit our Customer Service Center at City Hall, 222 West Main Street – parking and entrance are accessible from Reus Street. When you open an account, you will need the following:
- An acceptable form of identification.
- A $40 fee for establishing service, plus tax and franchise fees.*
Our customer representatives will be happy to assist you in making arrangements. Take note of the account number we will give you.
To avoid delays, have your account number handy when you call with any questions, requests or issues concerning your natural gas service.
*Please note this fee is for establishing your natural gas account only. It does not include any construction fees associated with providing natural gas service to your home.