COVID-19 Information

The Pensacola Energy Customer Service Center located on Reus Street next to City Hall is temporarily closed to walk-in customers. Drop box payments are accepted at this location and alternate payment methods are available.


Service Disconnections Suspended

Pensacola Energy has suspended service disconnections through March 31, and will reevaluate at that time. If you are having difficulty making payment on your account due to financial strain, call us at 850-435-1800 to learn about options and available resources.

Public Notice: Personal Information In City of Pensacola Cyberattack

The City of Pensacola’s computer network suffered a cyberattack during the early morning hours of Dec. 7, 2019. The city took immediate steps to limit the damage sought to be caused by the hackers.


The Best Pensacola Seafood Recipes All In One Cookbook

The Fiesta Seafood Cookbook includes hundreds recipes from Pensacola restaurants – past and present. Order yours today.


Water Heater Rebates!

Save up to $1,200 when you convert your old, inefficient water heater to a new energy saving gas model and save big with new bonus rebates.


HOT New Appliance Rebates

Available Now!

Save up to a COOL $3,000 in new appliance rebates when you convert select household appliances to natural gas. See the new incentives.



Rebates Available For Natural Gas Water Heaters and Furnaces

Natural Gas Water Heaters

  • Earn up to $1,000 in Pensacola Energy rebates.

Natural Gas Furnaces

  • Earn up to $800 in Pensacola Energy rebates.


Natural Gas Costs 41% Less Than Electricity

Start saving 41% on your energy costs every month by switching to earth-friendly, efficient natural gas from Pensacola Energy. When compared on an even playing field, measuring the cost per BTU, natural gas costs a whopping 41% less than electricity. And, when you make the switch, you can earn up to $3,000 in rebates.


Coastal Cooking

Coastal Cooking features delicious recipes and cooking tips from the Gulf Coast’s finest chefs and restaurants.  Visit our YouTube Channel or visit to watch local chefs prepare delicious meals using natural gas.