Pensacola Energy News
March 20, 2020
During this constantly shifting COVID-19 situation, Pensacola Energy wants you to know what we are doing to keep operations as normal as possible. We know this is a difficult time and we are committed to providing natural gas service during this time of uncertainty.
Pensacola Energy’s Customer Service office, located on Reus Street next to City Hall is temporarily closed to walk-in customers, but will continue to take drop box payments. Please note the changes outlined below:
- While offices and pay centers may be closed to the public, you can pay online at www.paycityofpensacola.com or over the phone by calling 850-435-1800.
- Pensacola Energy employees are following the recommendations of the government, including social distancing and personal protective equipment when interacting with each other and customers. For more information on how to best protect yourself and others, please visit www.cdc.gov/coronavirus.
- If you are having difficulty making payment on your account due to financial strain, please contact us at 850-435-1800 to learn about options and available resources.
- Service disconnections are suspended through March 31 and will be reevaluated at that time.
If anything changes, Pensacola Energy will continue to post updates. We are in touch with our fellow public natural gas systems to exchange best practices for continued safe and reliable operations. Should you have any questions, please reach out to us at email@example.com.
Public Notice: Personal Information In City of Pensacola Cyberattack
January 17, 2020
The City of Pensacola’s computer network suffered a cyberattack during the early morning hours of Dec. 7, 2019. The city took immediate steps to limit the damage sought to be caused by the hackers. In the days that followed, city personnel worked tirelessly to bring the city’s computer network back online and worked with outside consultants and law enforcement to analyze the breach and any data that was compromised.
The city cannot determine with certainty that personal information has not been compromised in the cyberattack. The personal information that may have been obtained by the hackers includes individuals’ first and last names; social security number, driver license number, or other identification number; bank account number, credit card number, or debit card number.
While there has not been any confirmation that this data was compromised, the City of Pensacola is choosing to make notifications to the public in an abundance of caution.
Anyone with questions regarding the security breach or personal information that was kept by the city should please contact LifeLock at (877) 368-4457 by April 30, 2020.
Pensacola Energy celebrates Cast Iron Day to mark the end of an era in downtown Pensacola
November 8, 2019
PENSACOLA, FLA. (November 8, 2019) – To celebrate the completion of a large-scale underground pipeline replacement project that spanned three years of construction and five project areas around downtown, Pensacola Energy held a special ceremony entitled Cast Iron Day at its operation center on Atwood Drive on Friday, Nov. 8.
In September 2019, Pensacola Energy replaced the last of its centuries-old cast iron piping system under Pensacola. To officially say farewell on Friday morning, Pensacola Mayor Grover Robinson and Deputy City Administrator Keith Wilkins unveiled a new display memorializing the history of Pensacola’s cast iron piping at a special presentation breakfast for its staff. Cast Iron Day was also held to congratulate and acknowledge the Pensacola Energy staff’s hard work in eliminating and replacing the antiquated piping system.
Cast iron pipe installation began in the late 1800s around Pensacola, primarily for natural gas lighting. Installation continued into the early 1900s until bare steel piping became the norm. By the early 20th century, a total of 88 miles of low-pressure cast iron gas main was installed around Pensacola, supplied by seven regulator stations.
In September of 2016, Pensacola Energy began the first of five project area gas main upgrades around Pensacola. Over the next three years, Pensacola Energy replaced the remaining 80.2 miles of main; 3,527 services; 3,419 residential customers; and 108 commercial customers with new, leak-free, high-pressure service. All upgrades were installed in compliance with the Department of Transportation’s (DOT) Pipeline and Hazardous Materials Safety Administration (PHMSA) and completed in September 2019.
Friday’s Cast Iron Day celebration at Pensacola Energy marked the end of an era for Pensacola.
Big Oil: Natural Gas Here to Stay Beyond Energy Transition
Major oil companies are moving with growing urgency to develop cleaner energy sources, with growing investments in solar and wind power, electric vehicle technology and even forestation. But they’re also betting that demand for natural gas will rise at break-neck pace for decades.
“Shell’s core business is, and will be for the foreseeable future, very much in oil and gas…and particularly in natural gas,” Shell Chief Executive Officer Ben van Beurden said in a speech at a recent London conference.
Natural gas is around 22% of the global energy mix, and van Beurden said Shell expects demand to grow annually by 2%, twice the pace of worldwide energy demand.
Qatar, one of the world’s largest gas suppliers, is set to grow its LNG capacity more than 40% by the next decade to around 110 mtpa to meet expected demand.
“We believe that natural gas will continue to play a key role, not as a so-called transition fuel but rather as a destination fuel,” Qatar Petroleum CEO Saad Al Kaabi said.
Source: Pipeline & Gas Journal, November 2018
The City of Pensacola Fuels the Way for Economic Development
January 2, 2017
2016 was an active year for Pensacola Energy’s Compressed Natural Gas (CNG) market.
After the first public station was opened in September 2012 serving 50 natural gas vehicles (NGVs), local vehicles have grown to 229 with 15-20 new NGVs added each year. The second public station opened in April 2014 and provided a balanced access to fuel across the county area.
A successful mayoral initiative lead to a partnership between Pensacola Energy and the Emerald Coast Utilities Authority (ECUA), a regional water and sanitation utility. Together, we invested in and built the infrastructure for compressed natural gas (CNG) vehicles, and the partnership has made this coastal community an example for others. CNG vehicles feature reduced emissions and less fuel and maintenance costs when compared to traditional diesel and gasoline vehicles.
Pensacola Energy has a fleet of 21 vehicles and also serves Escambia County, the City of Pensacola, the City of Gulf Breeze and a regional AT&T fleet. Transient fleets using the stations include Frito-Lay, Seaboard Transportation, UPS, Raven Transportation, Coremark Trucking, and others. Our stations can accommodate big rigs — up to 53 feet long. They are open 24-7, well-lit, take major fleet cards, and they have on-call customer service 24 hours a day. Pensacola Energy has continued to reach out to large national corporations to let them know the CNG infrastructure is in place. Station locations are at 6722 Pine Forest Road and 3320 Copter Road; both in Pensacola, FL.
In 2014, the state rebate program began and the City of Pensacola has been compensated for 24 new vehicles, an average of 6-8 vehicles per year.
Pensacola Energy began the year with a multi-month advertising campaign focused on inviting innovation for fleet needs and promoting the state rebate program; then, a particular focus on mass transit companies and highlighting cities like Atlanta, Jacksonville, Dallas that are reaping the benefits of NGVs in their communities; and completing the campaign with a salute to local companies that have converted their fleets.
Two local automobile dealerships associated with Chevrolet and Ford, have the ability to convert and service fleets as well as sell new natural gas vehicles in the area.
The Emerald Coast Clean Cities Coalition has continued to work on grant opportunities for local fleets. In May, the Clean Cities Coalition as well as local utilities including Pensacola Energy hosted the Green Bridge Technologies CNG Road Show which showcased the Chevy Trax and featured Stephe Yborra who has played a pivotal role in educating the public on the NGV industry.
Our natural gas stations are a great selling point because they help promote Pensacola as a green community. Businesses and companies are attracted to smart and progressive cities. We are proud of the investment in compressed natural gas stations, the number of fleets that we serve in the area, the hope we provide for future vehicles to run on safe, reliable, and clean natural gas, and the footprint we make as a municipal government.
American Public Gas Association Phone Survey
April 21 2016
The American Public Gas Association (APGA) will be conducting a phone survey of Pensacola Energy customers from April 25-29. The purpose of this survey is to collect data that can be used to measure the effectiveness of Pensacola Energy’s public awareness program. These surveys are conducted every four years. Questions concerning the survey can be directed to 850-474-5300.
Natural Gas Meter Audit
April 13, 2016
As part of Pensacola Energy’s commitment to provide you with excellent customer service, Pensacola Energy will be performing a manual inspection of all natural gas meters in the near future. You may see Pensacola Energy representatives in the field doing these manual checks. This routine audit is done to ensure the accuracy of Pensacola Energy’s automated meter reading (AMR) system. Questions about this process can be directed to 850-474-5300 or firstname.lastname@example.org. Thank you for choosing natural gas!
Pensacola Energy recognizes the hard work of its local crews on National Natural Gas Utility Workers’ Day in March
March 16, 2016
In celebration of National Natural Gas Utility Workers’ Day, Pensacola Energy will honor its local work crews on Friday, March 18. This newly designated nationwide recognition is intended to build public awareness about the environmental and cost benefits of using natural gas, as well as emphasize the important work done by employees of natural gas utilities to ensure that natural gas is delivered to customers safely and efficiently.
Pensacola Energy knows that delivering reliable, affordable and safe energy to its customers relies on the quality service provided by its natural gas utility employees.
Safety is a vital aspect to natural gas distribution and the employees of Pensacola Energy work hard every day to ensure that natural gas is delivered to customers safely and efficiently.
Pensacola Energy is proud to join other natural gas utilities across the nation to celebrate National Natural Gas Utility Workers’ Day honoring local natural gas work crews.
For questions on Natural Gas Utility Workers’ Day, please contact Don Suarez at email@example.com.
Pensacola Energy brings relief and lunch to tornado-affected service areas
February 25, 2016
Pensacola Energy will be bringing their mobile cooker to tornado-damaged neighborhoods and providing lunch to residents, cleanup crews and first responders working in those areas. Look for the Pensacola Energy Blue Flame Grill at the following locations and times:
Tuesday, March 1 – 10:30 a.m. – 12:30 p.m.
Harbor Square Neighborhood
Tuesday, March 1 – 1:00 p.m. – 3:00 p.m.
Eau Claire Neighborhood
Wednesday, March 2 – 10:30 a.m. – 12:30 p.m.
Wednesday, March 2 – 1:00 p.m. – 3:00 p.m.
To help offset the cost of replacing appliances, Pensacola Energy is offering special rebate assistance to homeowners in their service areas that experienced tornado damage. Pensacola Mayor Ashton Hayward, fully supports the effort, stating “The City of Pensacola is dedicated to helping our neighbors rebuild and recover from this devastating storm. Pensacola Energy’s efforts demonstrate the care and compassion we have for our citizens, neighbors and friends.”
Residents can learn more about these special rebates and find out if they qualify by calling Pensacola Energy at 850-436-5050.
Pensacola Energy Perdido Key Expansion
July 8, 2015
Recently, Pensacola Energy successfully crossed the Intracoastal Waterway to Perdido Key and natural gas service is now available to the area surrounding the Oyster Bar and Marina located on the East side of River Road. Future plans will take natural gas to Johnson’s Beach to provide service to various locations including a 64 unit upscale Condominium project that will soon be under construction. Additionally, natural gas service will be available to the areas along the West end of River Road and Lost Key.
For more information, contact Jim Bouterie at Pensacola Energy Marketing at 850-436-5050 or firstname.lastname@example.org.
V. Paul’s Italian Ristorante and Pensacola Energy featured in national restaurant industry magazine
June 30, 2015
One of Downtown Pensacola’s newest restaurants was recently featured in Cooking For Profit magazine, a professional-level monthly trade publication directed to owners, managers and chefs of food service facilities.
The national magazine, which has published for more than 80 years and has a 65,000-membered audience, presents stories, recipes and feature spreads about the benefits of cooking with natural gas.
V. Paul’s Italian Ristorante, owned by Paul Bruno, Jr. and his partner David Hambrick, opened in the historical Brent building in August 2014 with Executive Chef Tricia Horton at the helm.
The restaurant has a seating capacity for 200 and features a kitchen filled with a vast lineup of natural gas cooking equipment and an exhibition cooking area.
“Gas cooking is a key ingredient to our cooking regimen with nearly one million BTUs of connected equipment in our overall cooking lineup,” said Horton.
In the magazine article, Horton explains that her customers enjoy watching their food being prepared before their eyes, and that gas is a key and entertaining ingredient in their display cooking area.
Pensacola Energy, owned and operated by the City of Pensacola, provides the natural gas energy to V. Paul’s, along with thousands of customers in the city. Pensacola Energy assisted V. Paul’s owners and staff during the renovation and equipment selection phase of the restaurant’s opening. The restaurant also appeared on Pensacola Energy’s locally-televised cooking show, “Coastal Cooking.”
“V. Paul’s has been a tremendous addition to Palafox (Street), which was recently named one of the American Planning Associations’ Great Streets in America,” said Ashton Hayward, Mayor of Pensacola. “Like many of the great restaurants in Downtown Pensacola, V. Paul’s chooses to cook with natural gas – the best, most economic choice and the choice of top chefs around the country.”
Download and read the full article here.
Pensacola Energy’s Partnership With ECUA Produces Big Benefits for the Pensacola Bay Area
May 29, 2015
A unique partnership between Pensacola Energy and ECUA has produced big benefits for Escambia County, The City of Pensacola, ECUA and area citizens.
For details on this unique partnership, read the full article at AmericanCityandCounty.com.
Natural Gas Powers Pensacola’s Fleets
June 1, 2014
Abundant, affordable, clean burning natural gas presents a tremendous opportunity for our community to realize an energy future using domestic resources to fuel our transportation needs. Since September 2012, Emerald Coast Utilities Authority (ECUA) has set the standard for alternative fuel use in Florida. With over 70 natural gas-powered vehicles (NGVs) in their fleet, of which 50 are refuse trucks, ECUA leads the way in the use of natural gas as a motor fuel.
Plans to add an additional 20 NGVs in each of the next five years will strengthen ECUA’s position as an alternative fuel user and a good steward of the environment. The use of compressed natural gas (CNG) has reduced ECUA’s fuel and maintenance cost by $1.3 million annually. These savings have been passed on to the customer by eliminating the Diesel Fuel Surcharge and enhancing the Bulky Waste and Yard Waste program at no additional charge to the customer.
NGVs are available in many makes and models ranging from light to heavy duty trucks, delivery and passenger transport vans, cement trucks, semi-trucks, sedans and transit and para-transit buses and much more. To help offset some of the cost of purchasing a vehicle equipped with CNG, Florida currently offers a rebate of up to $25,000 per vehicle. Few alternative fuels offer the distinct and unquestionable advantages of natural gas. Natural gas is widely available, offers greenhouse gas reductions, and produces fewer emissions compared to other traditional and alternative fuels. The use of natural gas vehicles also facilitates energy security and energy diversity.
For additional information on how you can transition your fleet to natural gas, contact the Pensacola Energy marketing department at 850-436-5050.