Customer Information

24 hour Gas Leak/Emergency: (850) 474-5300

Customer Service
Located at Reus and Government streets adjacent to City Hall

Mon-Fri, 8 a.m - 5 p.m.
Phone: (850) 435-1800
Fax: (850) 435-1827
Contact Us

Owned and operated by the City of Pensacola.

Contact Us

Business Office and Customer Service Hours:
Monday through Friday - 8:00 a.m. to 5:00 p.m.

Billing and Service Numbers:
Gas Leak or 24-hour Emergency (850-474-5300)
Customer Service (850-435-1800)
Collection Services (850-435-1810)
Marketing (850-436-5050)

For gas leaks, please call 850-474-5300 for immediate attention.

Contact Pensacola Energy Email Us*


* Legal Notice- effective July 1, 2006
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.


July 24, 2014